I am writing to thank you for the excellent care I received both from yourself and your team during my recent stay in your hospital, and for all your efforts to make me well again which, I'd gland to say, seem to have been entirely successful.
After being admitted to Sunderland Royal Hospital on the 26th May 2013 where various health assessments were made; I was transferred to James Cook University Hospital where I had two operations; the first performed on my hearty by a Cardiac Surgeon and his back up team and the second, a bowel operation by Mr Viswanath and his back up team.
I owe my life to these dedicated people and it seems so little just to thank them which of course I do. Afterwards it clearly showed that I was very poorly, being visited by surgeons and their back up team frequently. To the credit of all people working in the hospital I never felt down, but felt quite humble at the outstanding work that I witnessed from the nursing staff. There were no long faces, always smiles and the willingness to deal with your needs to the best of their ability.
May I say that I cannot possibly name all those who looked after me on the wards, however the two days before my discharge I was cared by the Staff Nurses and their work showed the excellent care given to me during the whole of my stay in hospital. There can be no doubt that James Cook Hospital is seen worldwide as magnificent in every respect of procedures carried out there, so for all that above I thank you all.
Here is a brief summary of my experiences prior to surgery in July 2011 as requested during our last consultation:
In July 2008 I underwent a roux-en-y gastric bypass with very successful weight loss.
The following year I experienced sporadic bouts of intense visceral pain and after several admissions to A&E, I was diagnosed with gallstones and underwent a cholecystectomy in July 2009.
From then until my most recent surgery in July 2011, I experienced the same bouts of pain as experienced prior to my cholecystectomy and I attended A&E on numerous occasions over the past two years for pain relief. The duration of pain varied greatly lasting anywhere between 5 minutes and 3 hours.
The pain originated from my abdomen and spread throughout my shoulder blades and was always accompanied by nausea and vomiting. I never experienced any lasting effects once the pain had ceased. These episodes seemed random and I could not pinpoint them to any type of diet or exercise. This year during a CT scan, two sites of intestinal intussusception were identified. I have recovered very well from my surgery and am extremely pleased with the outcome.
Thank you Mr Viswanath,
Ms AB says
I am writing to, thank you following the surgery I have had for the removal of a Gastric Band which had eroded into my stomach, prior to the surgery I suffered incredible pain and found pain killers such as Tramadol ineffective. I was unable to work effectively, and could not eat.
Four weeks after surgery I am very happy to report I have no pain and the minor scars have healed very well. I have no hesitation in recommending Mr Viswanath for his skill and the staff at the Nuffield Health Care Hospital in Stockton for their professional, caring and friendly attitude.
I write to say how grateful we as a family are for the treatment my mother BD received in your hospital in early November.
Everyone we had contact with from the Emergency Ambulance Staff, A&E Staff, Mr Viswanath and his team, HDU staff and Ward Staff displayed a professionalism and standard of care to my mother that should be applauded. Also their concern for us, her family, was exceptional.
Dear Mr Vish
It has been 7 weeks since I was on your operating table in the Theatre. It has taken me so long to write as I haven't known where to start to thank you. So here it is I decided less is more! Your knowledge, experience and expertise is amazing. I have never even stayed in hospital let alone gone through a procedure such as this in your hands I feel safe and secure your manner and dedication; special. Thank you for being there; I thank my lucky starts that my path met yours when it did. Amazing you truly are!